Frequently Asked Questions
Everything you need to know about your MARIEMUR order.
What materials are used in MARIEMUR products?
We pride ourselves on using premium, high-quality Italian leather and durable hardware. Each piece is handcrafted to ensure longevity and a luxurious feel against the skin.
How long does shipping take?
Standard international shipping typically takes 7-14 business days. We also offer express shipping options that deliver within 3-5 business days depending on your location.
How do I choose the correct size?
Most of our items are highly adjustable to provide a perfect fit. We recommend consulting our detailed Size Guide located on each product page to match your measurements.
What is your return policy?
We accept returns on unworn and unwashed items in their original packaging within 14 days of delivery. Please note that for hygiene reasons, certain intimate items are final sale.
Is my payment information secure?
Yes, your security is our priority. We use industry-standard SSL encryption to protect your data and offer secure payment methods including credit cards, PayPal, and Klarna.
Will I have to pay customs duties?
Orders shipped outside of the EU or USA may be subject to import taxes and customs duties levied by the destination country. These charges are the responsibility of the customer.