Returns & Exchanges

At MARIEMUR, we want you to feel confident and empowered in your purchase; if you are not completely satisfied, you may return or exchange eligible items within 30 days of delivery. Please ensure all items remain in their original condition with all tags and hygiene seals intact to qualify for a refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original luxury packaging, ensuring all labels are attached and the garment is unworn and unwashed.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, your refund or exchange will be processed within 5-7 business days.